Commercial Lock Repair & Hardware: Mortise, Storefront, and Panic Systems
Commercial-grade hardware is engineered to a different standard than residential locksets, and servicing it correctly requires hands-on experience with the specific mechanisms involved. A mortise lock, for example, is a multi-component assembly — latch bolt, deadbolt, strike plate, cylinder, and case — that fits into a deep pocket (the 'mortise') cut into the door edge. Improper disassembly, a mis-sized replacement cylinder, or a misaligned case can leave the door inoperable or insecure. Our technicians work with mortise lock bodies from entry-grade through heavy-duty institutional profiles, diagnosing worn cams, broken levers, failed springs, and misaligned strikes before recommending repair or full replacement.
Storefront door systems add another layer of complexity: narrow-stile aluminum frames, surface-mounted closers, and rim-exit devices all interact with the lock cylinder and the door's alignment. Panic hardware — also called exit devices or crash bars — is governed by life-safety codes, meaning a bar that doesn't release cleanly under load isn't just a nuisance, it's a liability. We inspect, adjust, and repair Von Duprin-style and similar exit devices, reattach loose mounting bars, replace worn latch assemblies, and verify that every door closes and locks positively after service. When a new installation is the right answer, we handle commercial lock installation from hardware selection through final testing.
